We can help you resolve disputes with retailers, service providers, or contractors.
If you’ve bought something that’s faulty, been let down by a service, or have a contract that’s been breached, you have rights. We can help you understand your options, negotiate with the other party, and if necessary, take legal action to get the outcome you deserve.

What is this service
Consumer & contract disputes cover issues such as faulty goods, poor service, breach of contract, and disagreements with retailers or service providers.

How does it practically impact people?

• You buy a new washing machine, but it breaks down after a week and the retailer refuses to repair or replace it.

• You hire a builder to renovate your kitchen, but they leave the job unfinished or use substandard materials.

• You sign up for a gym membership but are charged hidden fees or find the contract terms were misrepresented.

• A company fails to deliver goods you’ve paid for, or delivers them late, causing inconvenience or financial loss.

How can I help?

• Assess your legal position and rights.

• Draft formal complaint or demand letters.

• Negotiate settlements or refunds.

• Represent you in court if necessary.

• Help you collect and organise evidence such as receipts, contracts, and correspondence.